We appreciate your business! We hope to continue to work with you for all your wig buying needs. Unfortunately, there are no exceptions to the return policy. We hope you understand. It's not personal. We have to have a consistent policy around these things to be fair to all.
If you have an exchange or return where these fees need to be applied, they will be applied. We will also be happy to send the wig back to you free of charge if you'd rather keep it to avoid the fees.