Placing an order on our site is easy as pie! I've included some step by step instructions on how to place an order below:
Please Note: Our customer service (including phone agents) are not authorized to perform this transaction on your behalf. For your own payment security, please use the automated systems on our site to complete your purchase.
1. Go to Cysterwigs.com and search for the item you are wanting to order.
(Use the search box on the top, left-hand side of the webpage)
2. Once all the results have populated, select the item you are interested in by clicking on it. (I'm going to use the style Angelina Mono SF by Cysterwigs for this example.)
3. Once on the product page of the item you would like to order, select the color from the offered colors on the right side, under the price.
***If a color choice has an "X" over it, it means the item is currently out of stock
3. Click on the teal Add to Cart button.
***If the item is sold out, it will not allow you to add it to your cart for purchase.
4. It should pull up a little pop up box that looks something like this:
5. From this pop-up, you can either choose to go straight to Checkout, Continue Shopping or View Your Cart.
6A. Clicking the Continue Shopping option will take you back to the original product listing you were previously on.
6B. Clicking the Checkout option will take you directly to checkout.
***If you had any previous items in your cart that weren't removed, they will show up here too
6C. Clicking the View Cart option will take you to your cart. This is where you can remove items and change quantities and colors.
7. If everything looks correct, click the teal Checkout button to begin finishing up your order.
Note: If you want to use PayPal or Amazon Pay be sure to click the appropriate box at this time
8. This step is where you enter your shipping address and any discount or store credit (gift card) codes you currently have:
9. Once you have entered your address & any coupons click the pink Continue to Shipping Method button.
10. This will take you to the shipping method page. We only offer Standard Shipping on Cysterwigs.com, so nothing needs to be changed here.
***You also get a second chance to enter any current coupons you forgot on the previous screen. You can see our coupon policy here: https://cysterwigs.com/apps/help-center#!cysterwigs-coupon-policies
11. From here you will need to click to pink Continue to Payment Method button:
12. Which will bring you to the final stage of checkout. Here is where you enter in your payment information, along with your billing address (if it varies from shipping).
You also get a final chance to enter any store credit codes or coupons you may have.
13. You're almost done! Just click the pink Pay Now button to finalize your Cysterwigs order.
CONGRATULATIONS! You just placed your order with Cysterwigs. You confirmation screen should look something like this:
****Keep an eye on the email used to place this order for any an all updates!
If you have any further questions feel free to contact our Client Care Help Desk by phone or email at firstname.lastname@example.org -- 1.888.992.9447